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FAQs
Common Questions & Answers
1. How often should I get my eyes checked?
Most adults should have an eye exam every 12 months. Patients with diabetes, hypertension, or existing eye conditions may need more frequent check-ups as advised by the doctor.
2. What are common symptoms that indicate I need to visit an eye specialist?
Blurry vision, eye strain, redness, floaters, flashes of light, sudden vision loss, headaches, or difficulty reading should be evaluated by an ophthalmologist.
3. Do I need an appointment to visit Reticure Eye Centre?
We recommend booking an appointment for smooth and timely service, but walk-ins and emergency cases are accepted.
4. How do I know if I am eligible for LASIK & SMILE?
LASIK eligibility depends on your eye power stability, corneal thickness, age, general eye health, and dryness levels. A detailed LASIK & SMILE evaluation will confirm suitability.
5. Is cataract surgery painful?
No. Cataract surgery is a quick, safe, and painless procedure performed using modern technology under topical anaesthesia.
6. What insurance companies do you accept?
Reticure Eye Centre accepts most major insurance providers and TPAs including GIPSA, Niva Bupa, Star Health, Future Generali, Universal Sompo, SBI General, ICICI Lombard, Bajaj Allianz, Galaxy Health, Heritage TPA, HITPA, Link K, Park TPA, Safeway TPA, and more.
7. How long does it take to recover after eye surgery?
Recovery varies by procedure.
- Cataract: 24–48 hours
- LASIK: Same day to 24 hours
- Retina procedures: Few days to weeks depending on severity
8. What should I bring for my first consultation?
Bring previous medical reports, glasses prescriptions, current medications, insurance details, and any prior eye test reports if available.
9. Do you offer paediatric eye care?
Yes, we provide complete paediatric examinations, glasses prescriptions, lazy eye therapy, squint evaluation, and child-friendly screening.
10. What is the difference between an optometrist and an ophthalmologist?
An ophthalmologist is a medical doctor who diagnoses and treats all eye diseases and performs surgeries.
An optometrist performs eye exams and prescribes glasses and lenses.
11. What causes dry eyes and how is it treated?
An ophthalmologist is a medical doctor who diagnoses and treats all eye diseases and performs surgeries.
An optometrist performs eye exams and prescribes glasses and lenses.
12. What should I do in case of an eye emergency?
Visit Reticure Eye Centre immediately if you experience sudden vision loss, injury, chemical exposure, severe pain, or flashes/floaters. Emergency walk-ins are always accepted.
13. Do you provide glasses and contact lens prescriptions?
Visit Reticure Eye Centre immediately if you experience sudden vision loss, injury, chemical exposure, severe pain, or flashes/floaters. Emergency walk-ins are always accepted.
14. Can diabetes affect my eyes?
Yes. Diabetes can cause diabetic retinopathy, a sight-threatening condition. Annual retina check-ups are strongly recommended for all diabetic patients.
15. How can I prevent common eye problems?
Maintain regular eye exams, wear proper prescription glasses, follow screen-time breaks, protect eyes from dust and UV exposure, manage health conditions like diabetes, and follow doctor recommendations.
16. Is eye dilation necessary during a routine eye examination?
Eye dilation allows the doctor to examine the retina, optic nerve, and internal eye structures more accurately. It is recommended for detailed evaluations, especially for diabetics, glaucoma patients, and those with retina issues.
17. What age is appropriate for a child’s first eye check-up?
Eye dilation allows the doctor to examine the retina, optic nerve, and internal eye structures more accurately. It is recommended for detailed evaluations, especially for diabetics, glaucoma patients, and those with retina issues.
18. Do you treat glaucoma without surgery?
Yes. Many glaucoma cases are managed with medicated eye drops, lifestyle adjustments, and regular monitoring. Surgery or laser treatment is recommended only when necessary.
19. Can prolonged screen time damage my eyes?
Excessive screen use can cause eye strain, dryness, headaches, and blurred vision. The 20-20-20 rule (every 20 minutes, look 20 feet away for 20 seconds) helps reduce digital strain.
20. How can I prepare for an eye surgery at Reticure Eye Centre?
Before surgery, you will undergo a complete evaluation and pre-surgical tests. You may be advised to adjust medications, arrange transportation, follow fasting instructions (if required), and avoid eye makeup. Detailed preparation guidelines are provided based on the procedure.
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