At Reticure Eye Centre, we are committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our clinic.
- Information We Collect
We may collect the following types of information:
- a) Personal Information
- Name
- Phone number
- Email address
- Gender
- Age
- Medical history or reports (only when shared voluntarily)
- Appointment details
- b) Non-Personal Information
- Browser type
- Device type
- IP address
- Pages visited on the website
- Cookies & analytics data
- How We Use Your Information
Your information is used for purposes including:
- Booking and confirming appointments
- Providing medical services and follow-up care
- Sending reminders, updates, or important clinic information
- Improving our website experience
- Responding to patient queries or feedback
- Internal record-keeping and compliance
- How We Protect Your Information
We use secure systems, encryption, and confidentiality protocols to safeguard your personal and medical information.
Only authorised personnel have access to your data, and it is never shared without your consent except required by law.
- Sharing of Information
We do not sell, rent, or share your personal data with third parties except:
- When required by insurance/TPA companies (only with your consent)
- When required by law, legal authorities, or compliance regulations
- When assisting with diagnosis or treatment coordination
- Your Rights
As a user, you have the right to:
- Access your personal information
- Request corrections or updates
- Withdraw consent for communication
- Request deletion of your data (as legally applicable)
- Third-Party Links
Our website may contain links to external websites (e.g., insurance, maps, hospital panels).
We are not responsible for their content, privacy policies, or data practices.
- Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
- Contact Us
For privacy-related queries, corrections, or concerns:
Reticure Eye Centre
BA-33A, Ground Floor, Ashok Vihar Phase 1 Rd,
Opp. Rajmandir Hypermart, Delhi – 110052
📞 +91 97739 70878 | +91 93153 55344 | +91 98100 87878
✉️ reticure@gmail.com
